Colibrix.io is a payment facilitator, which provides payments services for merchants. We are UK based company with FCA license, which has office in Riga. Currently, we are looking for a Key Account Manager for business accounts to join our team in Riga.
What you'll have to do:
- Managing the KYC part during the onboarding process, in any matters when a customer is going through changes and as per additional requests by our back office team.
- Greatly assisting our customers with their daily banking needs with efficient and professional communication.
- Proactively cooperating with compliance, operations, customer support team.
- Well-organized systematic understanding of your customers' that could be reported to your direct manager on a weekly basis.
- Operating as the primary point of contact for key account stakeholders.
What do you need to succeed in this role:
- Proven experience in banking and/or KYC services (1+ years).
- Knowledge of banking products.
- Understanding of the main banking needs of a corporate customer.
- Excellent time management, planning skills and prioritization of your tasks.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills in English and Russian.
- Fluency in Microsoft Office suite (Excel, Word, PowerPoint, etc.).
- A friendly and supportive environment to work in
- Career and personal development opportunities sponsored by employer
- Modern office in the city center
- Free parking
- Health Insurancе
- Paid membership to Myfitness
- Company sponsored professional trainings, certifications and conferences;
- Ability to learn or improve your English level paid by employer
- Regular company and team building events
If you are interested, please send your CV to email@example.com